Leveraging Core Platforms for AI Adoption
Despite the significant hype around AI, it’s challenging to find examples where a single AI application has had a transformative impact on an organisation.
This is largely because AI isn’t a standalone technology. Instead, it’s a capability that needs to be woven into business processes and the software applications that underpin them. When viewed through this lens, it’s easier to find examples of AI being leveraged to enhance efficiency, with research from MIT suggesting improvements of up to 40%.
Given this context, your core platforms should be seen as the main path for AI adoption. The providers of these software tools are continually augmenting their offerings with AI capabilities. Here are some examples from large software vendors:
Microsoft
Microsoft is redefining Microsoft 365 as a next-generation productivity tool through Copilot, which harnesses the power of large language models to supercharge office applications. They’ve also integrated Azure AI with Microsoft Fabric, empowering organisations to construct and scale their own Generative AI solutions.
SAP
SAP is fusing Generative AI with extensive industry-specific data and deep process knowledge to add process automation capabilities to their products. They also offer a standardised AI API, facilitating the integration of AI models and SAP AI Business Services into business applications.
Service Now
Having aggregated fundraising data for reporting purposes, charities are set to go a step further using machine learning technology.
Evaluating Vendor AI Capability
As software products become your main gateway to AI, assessing your vendor’s AI capability and roadmap has become a pivotal activity in shaping a technology strategy. Here are five key questions to pose to each vendor:
Investment Thesis
What is their AI investment thesis, and how does it align with the use cases that would most benefit my organisation?
Partnerships
Who are their AI strategic partners, and how will these partnerships provide them with a competitive advantage?
Product Strategy
To what extent will their product strategy enable my organisation to customise and own AI solutions tailored to our specific needs?
Trust
What measures are they incorporating into their products to ensure the transparency and explainability of AI solutions?
Compliance
What features are they integrating into their products to ensure that AI products address emerging legal and operational risks?
Sources
Insights
About Cognis
Cognis helps organisations to transition to an AI-powered future.
We equip and enable you to harness the power of AI to create new revenue streams, reimagine customer experiences, and transform operations.
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